I would like to suggest to Booking.com that you reconsider the items in the rating system that affect our review score. They seem to apply more to hotels/motels than they do other types of properties.
Example: we have log cabin rentals and florida condos. we do not have staff, we clean, book, and rent our on properties. The guests have no contact with us except through the website communication...and yet they are asked about staff. There needs to be something more appropriate.