user avatar image
1

reservation

 hi, I can not see my reservations on my extranet and pulse app any more. I am just getting emails about new booking, but when I go to view details is not showing anything. if anyone can help?

thanks

5 Replies

8
Leandri Klopper

Hi there,

Thanks for the post. I'm not experiencing the same problem with my Extranet or Pulse app.

Can you describe a little bit more as to What is not showing, what does show and how does it look?

Then maybe we can see if someone can help you.

Keep well!

1 year ago
1
Anton Kerchev

I can not see my new reservations anymore. I mean details about guests, how long they gonna stay, there names, contacts, nothing.

Thank you

1 year ago
7
Thuild - Your …

Dear Anton,

If you go to the extranet and to Home, you can see scrolling down a bit Recent Bookings.

If it doesn't appear there, it surely is an issue.

You can also check the Reservations tab for the dates that are shown in the e-mails.

Without seeing your e-mails and account I cannot help you with much.

Best regards,

Zsolt - www.thuild.com

1 year ago
1
Anton Kerchev

I still can not see anything, but Thank you for trying to help me.

Regards

1 year ago
8
Leandri Klopper

Hi Anton,

Sorry we couldn't help more.

You will need to phone Booking.com.

Best of luck!

1 year ago