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reservations in the same day to the same room

I have two reservations in the same room in the same day. is this possible? I only have one room available so how it's possible to have two reservations made in diferente days to the same day? thank you

3 Replies

6
Bandara Hotels…

Please make sure you have set correct allotment. If yes, you can contact Booking.com support, there may be system error. But normally it should not have system error.

7 months ago
1
Geral

thank you for your help, it was me in deed that put one more room in availability... but I already spoke to booking and we resolve the problem. thank you

6 months ago
6
Bandara Hotels…

Geral Your welcome, my advise please be more careful next time. As it cause hotel on bad reputation if you have to cancel guest booking.

6 months ago