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Same guest booked twice for consecutive dates

Hi, recently I've got two bookings from the same guest, 14 nights each booking. The check-in of the second booking is the same day of the check-out of the first so they will stay for a total of 28 consecutive nights.

Could be a mistake by the guest? there are any reasons why he would do such a thing?

Already tried to get in touch with him to sort it out, no answer at the moment.

Thanks!

2 Replies

7
Aaltje B.

Depending on your settings for the maximum stay per booking, maybe?

4 months ago
4
Sharonpowney

Message the help team at booking.com to try and contact the customer.

3 months ago