i
1

wrong Location

The location in the description is wrong 
Why can't i change the description and give the good lokation.

Now it's 60 km from the original place


b
11
BrookAve 4 years ago

 

Hi 

 

Welcome, might I suggest you rename from info to something more productive such as the Listing name or owner name; there are many before you who are calling themselves generic words, its not very professional or productive.

Also invite you also to use my How To guide to link your property to your profile so we can view the same as you and guests.

You can go to Property Menu in extranet and use View My Description to submit better info.

 

Also use maps.google.com to locate the real location and provide that link or the LAT LONG cords from it to support team or in that submission.

 


 


Kind Regards

 

 

Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .

 

How To Guide :

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

 


How To Contact Booking.com:

 

If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.

 

Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.

Profile picture for the user m
10
M Adamopoulou 4 years ago

I had similar problem.... I found my coordinates in Google maps...send them through Extranet in inbox tab directly to BDC and they fixed my location.

Wish you luck.

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3
Marita 4 years ago

I had a similar problem and my property end up in another state and got 2 bookings, Crazy. Took me so long to change it.

Issue was a coma ( ,) between the street and north west ( orientation). So, I copy paste exactly how it is in the city mailing address and requested the change,  it got fixed ( took 2 weeks)

Profile picture for the user m
10
M Adamopoulou 4 years ago

Dear Marita,

A coma...unbelievable....what a coma can do...

Thanks for posting.