We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Wrong location


The location of my property listing is showing as Spanjola, Montenegro (which is a tourist location in my town), while it should be Herceg Novi, Montenegro (which is the name of the town). The address is correct and is in the said town. During property listing, Spanjola was never mentioned. How can I change this?   

Thank you in advance

1 Replies

M Adamopoulou

Hi Dejan and welcome on board.

You can call your BDC local office and ask them to support you. 

The best way though is to find your coordinates in google maps and send them to booking. com. through your Extranet inbox.

Wish you all the best.

1 year ago