Homes & apartments

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Disappointed

Again very disappointed how bookings.com handles the reviews. This concerns two guests who stayed with us recently. When the guests arrive, we always give a drink and a brief explanation and tips
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advertising a room

Hi, I would like to provide more flexible accommodation and I am looking at advertising the same room as a twin OR a double bed by using a topper mattress. How do I do this on extranet?
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Confused about Multiple Apartments

I have six apartments that are all on the same property and same address with the exception of the Unit number A, B, C, D, etc. They are all two bedroom apartments and I rent the entire apartment not
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Doppia prenotazione

Ho avuto doppia prenotazione nello stesso periodo, quando avevo già bloccato il periodo in booking. Ho scritto agli ospiti di cancellare la prenotazione ma non mi hanno ancora risposto. Cosa posso
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guest doesn't answering msgs

Hi, A guest booked our place (home) for a week on may 2019. We sent him a message from Booking website on the second of April to see if he is coming and who is coming with him so we can prepare for
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Untick the dog/pet box

As I like dogs I thought I would tick for dogs to come to my home. My only rule is I do not allow them into the bedroom as I am mindful other guest who do not like animals. When I explain this to

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