Hospitality and guests
Discuss guest reviews, dealing with cancellations, and everything else guest related.
z
1
About my description of the room.
I want to change my description of my room. And I sent the new one to you. Please check the newest description.
n
1
Cancellations by hosts
Hello there! Regarding cancellations by the hosts, I would like to know if there are any penalties to pay if a host has to cancel bookings made by guests. I may have an opportunity to move abroad in
s
1
Payment under process
Its been 3 weeks and my payment js under process and i am not reciving any bookingmy business is lossing profit pls help us to make our property open
s
1
Review
We had a guest trash our place and we reported them but their retaliatory review remains. They caused thousands dollars of damage and police was called to evict them. We can not realist our property
p
1
Why is the price lower?
I have a booking, but the price is (even before commission) than i have priced/night? Please advise I have 200 euro/ night but only gets 400 euros fot 3 nights, why ? Petra
a
1
OSPITE NON RISPONDE
DEVO CONTATTARE UN OSPITE, MA NON RISPONDE NE' AL TELEFONO NE' AI MESSAGGI. COME FACCIO A CONTATTARLO? ESISTE UN NUMERO DI ASSISTENZA BOOKING PER L'ITALIA? GRAZIE.
k
1
Fake reservations
Hello, I have been trying to get help about fake reservations for about 2 months. But booking.com did not provide me with any solution other than ready-made template messages. I am receiving fake
g
1
Cancellation fee
After guests reserved their rooms has passed one day (24 hours passed) then the reservation can not be revoked. In case the guest cancelled after a day, Penalty is applicable 50% of the total booking
l
1
Requests to reserve, I have many , I accept but no reservations
I have many request for reservations, I tick the box accept but am not getting any confirmations. Why is that? I do have one confirmed for August made before I updated the prices for summer, I
n
1
Bookings on the same day
Hello guys. How can I avoid receiving bookings on days that are already booked? Thank you.