Cancelling a booking

whilst we were updating our calendar a customer but a stay which was not available how can i cancel? i have attempted to contact the customer ? but no answer?

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Toniya - Commu… 1 year ago

Dear Michael Davis,

Thank you for reaching out!

For information about what to do with this booking, please contact the Customer Service Team.

Please note that all reservations are instantly confirmed on Booking.com and you can not reject a reservation. However, there are some cases when you are able to initiate a cancellation request. For detailed information please read this article.

Kind regards,