s
1

Fake Reservations

There is lot of fake reservations happening in our property. I stay in Karnataka India. 

  • Guests wont Arrive.
  • Contact Number is Fake and Incorrect.
  • Address is Fake.

What is the solution? Contacted Booking .com many times but no use.
How do i collect full payment during reservation ? Any Suggestions. 
 

 


v
1
Viinikan Tähti 11 months ago

Same problem! However, the last two fake reservations did not even have any fake names, just random letters...I am quite sure they were placed by our neighbour. Is there any way you can find out who makes the fake reservation? I have asked BDC but of course they will not tell me.

g
3
George Andreescu 11 months ago

Just set of a few weeks that can be reserved and is NON REFUNDABLE price...

Your Fake guests will stop or will pay the reservation....

Simple at that.

v
1
Viinikan Tähti 11 months ago

Yes I know but we would loose a lot of customers if they had to pay for the reservations upfront and it would be non-refundable. I was rather asking if anyone else is having the same problem, with reservations like gfjasgkljdskagjagjlgj ? Does anyone know if they are done by a Bot (if yes, why) or does anyone have experience that someone does it just to block your calender (an angry neighbour?).

 

 

d
1
Danijel Savić 10 months ago

I have same case with fake reservation in Serbia. I don't find the solution for that. Booking should react and leave us posibility to reject the reservation. Some local agencies give us such posibility. 

s
2
Sabur Bhat 8 months ago

Same issue.
Need some advice at the earliest...