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fake & spam bookings

Hi all,

Every day I'm Getting fake and spam bookings, where phone number is incorrect, guest never turns up or even call us , when we are trying to reach we cannot reach them!

usually the phone number starts with 020.  o + 7 77

 

now cancelling bookings everyday and making them as no show is becoming a pain and this is happening since last 2 months 

I just feel to leave and enlist all my properties from booking.com


Profile picture for user m.adamopoulou.hotmail.com m
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M Adamopoulou 1 year ago

Hi Vinod, sorry to hear about spams…

If I may ask from which country are fake bookings???

Try to make your policies more strict…and inform BDC directly…

When this happened to me I changed my rates to only non- refundable…fake bookings stopped…

Wish you well.