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guest

hello dear partner, we need yur help, reservation number 2439049684 he says that the towels was thrown and those of us who asked for loundry, then these towels, which we check in a endless state, and after we pack. this gues brought out a wet towel that had already been thrown, and among them they blame the hotel because they refunded the money and gave us an extra amount. we refunded the one night fee , but they want us to refund an additional extra amount, which is beyond competence. this form has recently become q2uite popular and they do so in many hotels in tbilisi. hotel beli is responsible for its cleanliness and we have never had such an incident. pleas write us and pleas check this guest , i know this guest specially make this in every hotel.