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Guest is stating that she was over charged

When trying to summit a response to guest the Summit button wont allow me to select


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Tamara Hann 1 year ago

The guest did stay here at the hotel nights of 8/26 - 8/28/22 2 nights

1st night at $264.06

2nd night at $265.05

Total $596.28

plus 2-night parking at $40 per night

New Total $676.28

This was not a prepaid VCC reservation but a pay at hotel.

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Tamara Hann 1 year ago

I have gotten an email that I have 24 hours to respond yet it wont let me respond