j
1

Guest wants to shorten booking

A guest wants to change her booking from four nights Jan 25/29 to three nights Jan 25/28. I.e. one day shorter.

It won't let me do this. How can I change the date and ensure she only pays for the three nights and not four?


j
1
James Ferrier 1 year ago

Update:-

The guest cancelled and rebooked with the new dates. 

Is this the only way? Surely I can do it to save her the trouble?