a
1

No show of guest

Hello all,

This is a first situation when the guest did not appear in our airBB.

I have contacted this woman and sent multiple messages for her private phone and on Booking.com.

After 12 am I clicked no show and charge commisions. 

Now, the woman contacted Booking. com that she contacted me directly but its not true .I am wondering if I get any money for this .She lies and I can proof that she has never called.

Many thanks

Anna