Your sales are more than capacity

Good day, as of today you have sold us 5 MEZONET type apartments and we only have 3. What will you do with this?


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Evana - Commun… 1 year ago

Hi Renata - it is best to call the Customer Service team in your local area. They can help contact the guest and find a new accommodation for them. Booking.com published a list of publicly available support numbers per country on the page I have linked to below, so if for any reason you can't access the extranet or don't have access to the Inbox tab, you will find a list of public support number numbers listed here on the Partner Hub. - https://partner.booking.com/en-gb/help/support-contact/contact/where-you-can-reach-us