1st Booking received. Can I send guest a booking form to complete?
Newby here who has just got her first booking.
On all the other platforms I use I get the guests direct email so I can send them a booking form that I need them to complete - for flight details, arrival time, address (which I get via booking.com) etc.
Is there anyway to send a booking form to a guest via the platform?
What happens if I send an email direct to the guest using firstname.lastname@example.org with the form attached? Will it get through to them?
I also specified in Policies that the guest needed to have a verified phone number to book and he hasn't provided one.
Any help you can provide would be greatly appreciated - sorry for the newby questions.