We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

1st booking with wrong nightly price

Hi,

Just new here and the calendars doesn't sync well with abb and I had conflict with this guest coming today. I just cancel the other one to start booking.com but the price was around $45 per day for an entire brand new home which is unaceptable. I sent a request of money to customer and no answer yet and email booking.com with booking id and no answer yet. The guest is coming at 9pm today and the extra money needs to be prepaid before check-in or it won't happen. Any phone number for USA hosts? 

 

Thanks,

Ralph

1 Replies
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10
M Adamopoulou

Dear new Partner welcome to the Partner Community.

Calendar doesn’t sun in real time. You have to syn it manually every time you have a new reservation.

Wish you well.

+1
1 year ago