About a cancelled reservation
I am a new host on this platform and yesterday (20.04.2021) i had a person who made a reservation (number **).
Booking cancelled her reservation but i was called from a person that works at booking, from number +***, hour:13:24 who noticed me that reservation number*** was cancelled by mistake.
She asked me to make unavailable for booking that day when the reservation was supposed to happen and to let *** book because i will receive the price she payed.
Although i did what i was asked because i was assured that it was a non-refundable reservation, on my reservation list appears 0 price, and 1,78 RON commission.
It is normal or what should i do ?