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Acceptance of bookings

I am new to and I am trying to establish whether I can reject bookings or whether guests can instantly book without me deciding whether I wish to accept the booking or not. I can't find anything in the discussion pages. Can you please let me know?

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BrookAve 2 years ago



Hi Julie Mills



Simple answer is yes they are auto accepted /confirmed by  site or their group of sites.


However, you can then contact the guest such as use the mssaging system to say

"Sorry due to X we cannot fullfill this booking request. I will invoke the cancellation procedure now . You will receive an email to confirm please do so."


Assuming they do then all good. However if they are cute enough and decide not to agree and not to accept the cancellation by Host, they can still turn up.


BDC in that last scenario will expect you to fulfil.

but if scenario one, the Guest agrees to cancel then your good.



Kind Regards


If you still want to talk to a BdC Support Advisor simply go to Inbox, Booking Messages, click on Contact Us.


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