We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



adding address for the property

I can't receive the verification code from Booking.com due to missing out the condo unit number while listing the unit. Is it possible to amend the address or should I redo the listing all over again?

1 Replies


You have posted this on the partner forum so we are unable to help.  You should email the booking.com help team using the Inbox icon on Extranet.  There shouldn't be a need to start again.

6 months ago