Always ''SOLD OUT'' problem

Dear BDC,

I have a problem regarding requesting reservation in my apartment from other accounts. It always says ''Not available on your dates'' and ''SOLD OUT'' even though I have not any reservations on selected dates. 

M Adamopoulou

Hi! Maja Molnar and welcome to the forum.This is a space to chat and advise with other Booking.com partners, and it sounds like your issue would be best resolved from one of the booking.com support teams. You can reach out to them via your Extranet Inbox tab and send your request.
Hope that helps you....


i have the problem that it always says not available on your dates and even its shows to other customer as sold out even though i dont have any booking or reservation on those days so please inform me what will be the solution

Василенко Юлия

Did you manage to find the solution for this issue? We are experiencing similar problem, for some reason the problem is only present when booking via mobile application (both iOS and Android)