1

availability

I am new at Booking com and don't know why is this happen? the red letters, please help

 


8
Leandri Klopper

Hi there,

Welcome to the forum!

Okay so there are quite a few reasons why this could be happening but I think the main one is that you didn't add rooms. Go to Rates and Availability -> Adjust Rooms to sell. Or you can do it through the Calendar.

If you use a channel manager though, it would be best to get in touch and see if something went wrong.

Best of luck!

2 years ago
1
Drleonelvarela

my house is not open to have reservations. What's the problem? Thanks

1 year ago
8
Aaltje B.

Hi Drleonelvarela

Have a read through the answer given to the message of Juricale. Try that first.

Greetings,

Aaltje B.

1 year ago
1
Drleonelvarela

Thank you very much, but the problem it persist. Do you have another solution. I've a house, "open" and availabity =1 in my profil...kind regards

1 year ago
8
Aaltje B.

Do contact the Bookingdcom help line. Via telephone or message in your extranet.

We are not part of the paid staff, we are only hosts, like you.

Go to inbox and message or via the yellow circle with help desk tap

Or contact at the bottom of the home tab.

It is important to arrange communication with their team soon.

Good luck!

Greetings,

Aaltje B.

1 year ago