We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

Availability

Hi there,

 

I've decided to create a listing on booking, edited calender's availability, therefore the property seems to be unavailable.

 

Do we need a special permission to have our home advertised on booking.com?If yes, how do we get it?

 

Thanks in advance,

João and Hugo

4 Replies
45 Views

10
BrookAve

 

Hi João and Hugo

 

So above sounds contradictive, in that if setup listing , created room(s), created and linked rate plans to room(s); then used the List view in calendar to enable inventory and pricing, then it should be available.

 

I just checked your profile here on partner community and there is no property link for us to view it.

 

Please link it so we can view to see if any issues and any solutions come to mind.

 

You will find your property link in extranet , top right 2nd circle menu, simply copy paste it here or into your profile for future reference. thanks

 

 

Did you actually go through the verification process?

 

your homepage on extranet will tell you if you are [OPEN/Bookable] in white on green.

 

Kind Regards


 

Your first steps with Booking.com

 

>> Getting your property Online and bookable

I've registered my property. How can I make it live, and when will I be able to accept reservations?

 

 

+1
9 months ago
1
Ghadeer maria

help on how to pay commission to booking using Visa pioneer.

-1
8 months ago
10
BrookAve

 

Hi  Ghadeer maria

 

Please to not hijack topics for different topics, simply make your own topic. 

Also I see you have duplicated the same across other unrelated topics in the last hour, please stop doing that.

 

You need to directly contact Booking.com Finance dept or support team.

 

See contact us at page bottom. or via extranet inbox

+1
8 months ago