1
Casa El Algarrobo
#Advice

available dates not bookable

Hey everyone,

I'm new to booking.com:)

I'm wondering why my available dates are shown as "unavailable" if I check availability on the bookimg.com website for guests? It gives me alternative dates, but the ones I choose are always "unavailable"

10
M Adamopoulou

Maybe you have restrictions... Check your policies...

For example if you have min. nights if you are searching for one night your listing will not appear in search.

Wish you all the best.

11
BrookAve

 

Hi

 

If you open your Calendar , set view to List, tick the box for promotions and restrictions.

 

  • Now scan the rows for things like inventory = 0 or null, blank.
  • Do all the rate plan rows have values?
  • Does the Restriction rows per plan have anything other than null/blank.

 

If as  Maria said , you have minimum 2 nights set for 7 days of the week,depending on the searh options used by the guest some may not show.

 

Note you do not need to set all rooms to the same rate plans or same restrictions.

 

Perhaps consider one room or room type as available for nightly , with no min. stay.

 

 

 

 

Kind Regards

 

 

Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .

 

How To Guide :

https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…

 

How To Contact Booking.com:

 

If  urgent,  call the dedicated phone number* found in your extranet ‘Inbox’ tab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.

 

Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.

 

 

 

 

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