Bank info not available at the options

Hello,I'm new in Booking.com and still learning how to manage this website. Last week,I've received a last minute booking and the went well. But the problem now is that I can't fill up my bank info to receive the payment because the bank that I used was not listed in the option given. I've also tried to contact local operating company but can't go thru. Is there anyone else having the same problem?