1

Booking contact

How do I contact Booking by email or phone? I need to recover I property and I don’t have extranet access. Anyone can support me? 

16 Replies

B.
Sergei - Commu…

Hello Karine Camuci! Thanks for posting in the Community. Do you have a problem when trying to access extranet? Could you, please, give more details?

1 month ago
1
Karine Camuci

Hello Sergei. I am support a property to rescue this account. We only have the activation number, so I am trying to get someone support to check what are the information needed to reactive these property. Would you know how should I proceed? Thank you 

1 month ago
1
Stylish aprtme…

i own an apartment which is listed on booking.com My user account is ***. For some reason the account has not been activated .You were supposed to to contact us by phone for verification but you never did. Please contact me as soon as possible. We are loosing money for a simple formality. Please get by back to me by phone +*** or by mail ***

+2
1 month ago
3
Richard Chacon

Hi Staylish,

I have the same problem...

Could you solve it already?

If it is, please let me know how you did it!

Best regards,

Richard Chacon

from Venezuela

1 month ago
9
M Adamopoulou

Dear Partner welcome to the Partner Community!!!!

Sorry to hear about your problems please resend your message request through your Extranet inbox directly to booking.com.

Wish you well.

1 month ago
3
Richard Chacon

I have been trying to get in touch with Booking Staff but there is no such an option.

My issue is that I have registered my property twice but I never receive feedback

or confirmation, my property is not fully registered by now.

What should I do next?

Best regards,

Richard Chacon

1 month ago
3
Richard Chacon

I already double checked the Help-Link

There is not any contact option for Venezuela unfortunatelly.

My Extranet is not fully activated...

Wow...

Need help....

 

1 month ago
1
Karine Camuci

All the phone number available for Brasil doesn’t work as well. Someone that have extranet access could support us?

1 month ago
3
Richard Chacon

Hi Karine,

You are right...

It would be a good Idea that someone who is able to use extranet, would send an 

e-mail presenting this issues!

Karine, I also suggest you to keep close contact with me, so if any of us

finds the solution, then could help the other one.

My email is: *****

WhatsApp: +******

Best regards,

Richard Chacón 

1 month ago
9
M Adamopoulou

Dear Richard, I just send your message request through my inbox to booking.com support team...

Hope they contact you.

1 month ago
9
M Adamopoulou

Sorry Richard, but booking.com just replied to me that you have to send your message request through your inbox.

Wish I could help more...

1 month ago
3
Richard Chacon

Hi Adamopoulou,

I am very happy about your support.... you are a very nice person.

I am sending you a pic of my Extranet-Inbox, so you can see there is not

such an option fully activated:

Extranet not fully activated

Best regards,

Richard Chacón

 

1 month ago
9
M Adamopoulou

Very awkward situation...

Wish you all the best.

1 month ago
B.
Community Admin

Hello Karine Camuci! Thanks for posting in the Community! The issue with your property seems a little bit complicated! We would advise you to call us at 11 4700 3708 which is the customer service line. By mentioning that you are a partner that needs assistance the agents will be able to connect you with the relevant department. Let us know if this works for you! Best of luck!

1 month ago
1
Karine Camuci

Hi, is there any email? Phone doesn’t work, due to a PIN number requested by the Booking, that I don’t have. Thank you 

1 month ago