We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

booking listing

i just came to booking 3 days ago, i have 7 rooms on my listing and yesterday someone rent 2 for august

today i cant see my listing and it says 'Sorry this property has no availability on our site for your dates'

when i try to see the date avainability it says 'We have no availability on our site for this property between Sat 1 Aug 2020 and Thu 6 Aug 2020' while it is bookable for this date... whats wrong? please i must have a answer

1 Replies
28 Views

10
BrookAve

 

Hi christos valmas

 

Welcome to partner community, where you are ONLY addressing partners and community team, not finance nor support teams.

 

You need to open your calendar in list view and review each room type setup.

Status : Open /closed

Inventory Count >0

 

Also bear in mind rate plans and promotions with restrictions will restrict results depending on minimum and max stay values along with max advanced reservation values.

 

note note all extended fields will be visible by default. Simply message BdC support to enable all extended fields in calendar list view.

 


Kind Regards.

Contact BdC- Location of Partner Only Phone number and Message methods

How & Why Add your Listing to your Partner Community Profile

 

+1
4 months ago