We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



Business transfers

Hi, I have a new Pub + B&B and the old owner called to Booking to cancel his account and transfer the business to me, but nobody call me from Booking. I had to create another account but I don't want to add my B&B agains, I want to use the same hotel profile... Could you help me please? 

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