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Calendar doesn't open. Facing: Rate closed: Open at least one rate plan

Hello!

I have my calendar in sync with my Airbnb host account. Everything seems to be working fine, but some of the dates when gets available in the Airbnb, and I sync my calendar, the blocking changes from "Airbnb" to "Rate closed". I'm struggling trying to open up those dates, but I can't figure out what is going on.

It says: "rate closed: Open at least one rate plan", but how do I do that? I've already explored all available option, I don't see anyway to get those dates available... 

Could anyone help, please? 

Thanks!


Profile picture for user barry.reilly.winnov.net b
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BrookAve 2 years ago

 

Rate Plans on Extranet are located under the first menu - Rates & Availability.

 

Check the Calendar in List view too

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Loch Nua Holdi… 2 years ago

I'm in the same boat - please help. All of my dates are 'Closed' on Booking.com despite me opening the relevant rate plans many many times. They appear as open on the Booking.com calendar for a little while and then revert to being closed again. I cant figure out what the problem is?? 

Can anyone please help?

Profile picture for user barry.reilly.winnov.net b
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BrookAve 2 years ago

 

Hi 

 

The are two different settings:

  • Open/Closed
  • Available Count of rooms per Room type
  • Open Calendar in List view and for each room type you have setup , review these along with a rate plan value for dates.

 

If you are still struggling please contact BdC support team directly by phone only.

.SeeGuide Below

 

 


Kind regards

.

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Chiara Francucci 2 years ago

How I can open a rate plan ?  in August are closed. I don't know how to open   

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BrookAve 2 years ago

 click search up top and enter 'rate plans'

 

 

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Quarry Ridge B&B 2 years ago

I am also trying the last hour to open all rooms on the calendar and no matter what I change and save it keeps telling me open at least one rate plan- I have done this in the bulk edit section for each room but it will still not open any dates on the calendar. Is this a fault or am I doing something wrong?

Profile picture for user barry.reilly.winnov.net b
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BrookAve 2 years ago

 

it keeps telling me open at least one rate plan

 


Under Rate & availability menu, do you really have at least one rate plan created , a min stay set and mapped to a room type?

 

 

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Loch Nua Holdi… 2 years ago

Hi there - I finally resolved my issue and it was that I hadn't mapped the rooms across to Booking.Com on my own PMS. They had all been mapped previously but for some reason, with all the changes with Covid, the codes at some stage were removed from the mapping section. If you have your own PMS, that may be the issue. 

Hope it helps.

Siubhán

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Subushrestha 5 months ago

Hi! I had the same issue. I have no idea what 'mapping the rooms' mean. So while I was trying to find out what that meant, I tried one last time and kept playing around with the 'Rate closed' day tab. I put in different prices and saved it, I clicked open and saved, then close and saved it, I added and deleted rooms and kept refreshing the browser. And just like that the day turned from red to green. I have no idea what actually worked but after about 10 minutes of playing around something worked.