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2

Calendar says maybe out of date?

So why does the calendar regularly keep saying: Last updated, (then gives the day befores date), maybe be out of date?  

Everything is set up correct and seems a rigmarole to then get it to say all updated untill the next day, then says same thing.  Surely you dont have to manually update it.  I know I can "refresh" my imported calendars etc, but my concern with it saying maybe out of date is that it could mean its not working correctly and then I could end up with double booking from other sites.  Anyone have any idea please?

thank you.


8
Leandri Klopper

Hi there,

Thanks for the post!

Do you have a channel manager and it's through them that you see this?

Booking.com works 100% in real time. So I highly doubt that they only update every night etc. But I just need to check, because mine doesn't say Last Updated anywhere.

Hope to hear from you soon!

2
Donna Luxford

Hi. No I dont have a channel manager as I dont understand it even though I have read about it on here. Looks like it costs etc which is not what I want to do at the moment. On Calendar view it is on the right handside near the bottom under minimum advance reservation etc. There is a box with:

Last updated: 23/05/2018 ! Your calendar may be out of date

Below the calendar I can manually refresh the imported calendars.

thanks

2
Donna Luxford

ok so I have found one channel manager is free but my property is in the wrong country for it and I still dont understand why I need it as only have 1 property.

8
Leandri Klopper

Hi there,

Oh no I was just asking about the channel manager in case. People normally get a channel manager because they advertise their rooms on multiple platforms.

I would say this is a job for Booking.com. I suggest phoning them or sending a message via the extranet.

Sorry, but I believe that is the best option.

Good luck!

1
Bev

I have exactly the same. Message on rights says

Last updated
23/05/2018
Your calendar may be out of date

But then under my iCal imports it says
Last synced on 2018-06-02 19:27:27
So frustrating!!!
2
Donna Luxford

Hi Bev. Unless I FIX it temporarI'll to show updated it doesn't update bookings from other platforms meaning I could end up double booked. Every day I have to manually fix it so it's ok for next 24 hrs. Just hitting refresh on Airbnb etc doesn't update the booking.com calendar to show I have another booking on Airbnb etc

1
Bev

Hi Donna - Mine is updating the bookings from other platforms using my iCal links.

The Last Updated date only seems to relate to your actual calendar and prices on BDC.

I just changed a rate, and changed it back again and it's now saying up to date!

2
Donna Luxford

Hi so I've Don the ical links correctly but check yours again tomorrow and see if it's out of date again. So I pretty much did what you did to get it to update but every 24 hrs it goes back to not being updated