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To cancel the invoice for no show booking
Hi Guys, I am new in this business and I got 1st guest on the first day when I make the property available on the system but unfortunately the property was not ready at that day and I informed the guest accordingly. I did not cancel the booking on the system and now I got the invoice for that booking.
What should I do? Appreciate your support and assistance.
Regards.
Hi Aiman
There is a dispute feature in the Finance > Reservation Statement list area, tick box next to the reservation and then submit.
Sergei - Community Manager
You received an invoice and have a question? Here is what you need to do.
Message or Call BdC PartnerSupport
Kind regards