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Canceling a Reservation due to double booking

Hi, 

I'm new to booking.com and I was trying earlier to contact the Support but couldn't find any way to do that, so I hope you can help me with my issue. 

I received a booking for my accommodation which I already have on another platform. Unfortunately my guest, who's is staying at the accommodation now, informed me today that he's going to stay longer, so I would have to cancel the reservation in booking.com and I don't know how?

Can anyone help me?

Thanks in advance! 


11
BrookAve

 

 

 

Simply report to BdC Partner Support , see below 3 methods.

 

REMINDER : NEVER POST ANY ACTION REQUEST , ESPECICALLY CANCELLATION REQUESTS HERE, NOTHING WILL HAPPEN., EVER!

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox