We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

1

cancellation

help i have a double booking how can i cancel it ?

3 Replies
12 Views

7
Thuild - Your …

Dear Ehisler ,

Go to the booking in the extranet and click request cancellation and put in your reasons.

If it's not processed in 12 hours, you should call BDC to get it cancelled.

Best regards,

Zsolt - www.thuild.com

2 years ago
1
Info

I want to cancel ref. nr. [edited for privacy] 5 sep - 9 sep 2018. No Show + did not pay.

Thank you

Paul vd Boogaard The Natural Curacao

2 years ago
1
Info

I would like to cancel my property in Italy on booking.com

How can I do that?

Thank you

Antonella

2 years ago