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cancellation of booking
my client book 2 units but its just 1 property . how can i cancel their booking.
You can write to them that she made a mistake and that you like to see one unit cancelled.
She can still cancel though.
What she has to pay is depending on the cancellation policy of that host. Every situation / host is different.
It could be that your client has to still pay a certain amount, because she cancels. Also depending if paid everything before staying or not since that is not clear from your question.
Hope this helps.