Cancelled booking...

Hi there, I wonder if someone can help please?
A guest recently cancelled, I was notified via pulse app  and email. I didn’t do anything further, was no instructions so asssumed the availibility would be reinstated on BDC. However if I try to see avail of my property it says ‘sold out’ still for the cancelled dates?
Do anyone know how I rectify this before I contact BDC?
Many thanks


Not sure, but if booking was canceled, availabity should have been released. I suggest that you contact BDC.