We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.

 

You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.

 

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Cancelled booking...

Hi there, I wonder if someone can help please?
A guest recently cancelled, I was notified via pulse app  and email. I didn’t do anything further, was no instructions so asssumed the availibility would be reinstated on BDC. However if I try to see avail of my property it says ‘sold out’ still for the cancelled dates?
Do anyone know how I rectify this before I contact BDC?
Many thanks

1 Replies
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8
pibomarco

Not sure, but if booking was canceled, availabity should have been released. I suggest that you contact BDC.

1 year ago