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Cancelling a reservation

Hello! I just added my first apartment to Booking, but it turns out that next year I have to sell the apartment, but I have a reservation in July. How can I cancel the reservation?





Simply message the guest.

Advise of situation .

Refund if directly prepaid 

Use Request cancellation in details page.


Beware of relocation invoices,

Search for End My Partnership and kickoff the closing account process



Please phone BdC Support directly for this type of enquiry. Guide below or :


1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘ messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


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