Cannot activate my listing
I have tried to activate my listing a few times already but did not succeed because the postcards never arrived at my address in Bali. I have already sent all necessary information. According to Booking.com a code has been resent a few times but still none did arrive.
My property is "www.booking.com/hotel/id/villa-wana-rangdu-buleleng-bali.en-gb.html". On the site it says: "We’re sorry, but this property isn’t taking reservations on our site right now. Don’t worry, you can find tons of other nearby properties right here."
Now my property does not show up on my dashboard any more and I don't know how to activate it. The site keeps asking me to create a new listing, but I already have one that cannot be activated.
Can you please help me to solve this problem?