We’ve resolved an issue with your invoice payment history

We recently became aware of a technical issue in the extranet that meant the information displayed about your invoice and payment history may not have been up to date. We’re happy to let you know we’ve now resolved the issue, and the status of your invoices and recent payments is now updated.


You don’t need to contact us about this. We’d like to reassure you that our internal payment systems weren’t affected at any point, and our records of your invoices and payments remained accurate throughout. We apologise for any inconvenience.



cant get room online

cant get rooms online

3 Replies

Bandara Hotels…

Is there any error message? If yes what is it.


Have you make sure all setup are correct, close sell, allotment, restriction (minimum nights), etc.

1 year ago

Hello dariusz salwa! Thanks for your post.

If your property is not live and bookable on Booking.com website yet, it may be because Booking.com still needs to verify the location of your property.

If you’ve recently signed up to Booking.com, use your login details to check your sign-up status in the ‘Home’ tab of your extranet.

If you’re already working with Booking.com, check these tips https://partner.booking.com/en-gb/help/working-booking/why-my-property-not-online-and-bookable

All the best!  

1 year ago