Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

Get started

1

Cant login, app says "network connection lost, try again later"

ScreenshotHi, already the 2nd day I cant use my andoid app. Firts my Pulse app said, session expired, please login again, but when I did it, no way I couldnt do it. All the time I got that "network connection lost, please try again later".

Pulse app is up to date (vers. 18.4), I cleaned all app memory in phone settings; I deleted the app and installed it again; I googled the similar problem, but nothing.

Phone Huawei Mate pro 20, v. 11.0.0.138

I have access to my account via PC

Help needed!


11
BrookAve

 

that is not an app error, thats a wifi and or mobile network issue.

1
Andres Rootsi

Its not wifi or network issue, as my wifi is 5G, with 100/100 speed and all the other apps workig perfectly.

I belive that somehow phone is blocking the app, but how, dont know.

here's video too: https://youtu.be/xh_bHseZMd4

1
Philip Secker

OK the issue for us was a router-based ad blocker (pi hole). Either whitelist the app (somehow) or turn off WiFi and bypass the blocker.