If urgent, call the dedicated phone number* found in your extranet ‘Inbox’ tab. Under Booking.com Messages, Click on Contact us to reveal the phone number.
I recently joined this site, in mid-july, but I cannot find a way to pay the invoice using the app. Is there an email I can write to regarding this issue?
Hi, For the last few months, I could not contact booking.com with any mobile phone : the bip option doesn't wok (press 1 or 2 ou 3...). I Tried with an Iphone
Hi Michaelina Vella
Firstly you need to understand what a rate plan is, then amend it and use the calendar list view to preview those rates and options by date.
https://partner.booking.com/en-gb/solutions/rate-plans
https://partner.booking.com/en-gb/blog/importance-rate-plans
Under extranet > rates & availability menu, go to Rate Plans
Typically your first Rate Plan is the base price, and can be Flexible or Non refundable.
Kind Regards
Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .
How To Guide :
https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…
How To Contact Booking.com:
If urgent, call the dedicated phone number* found in your extranet ‘Inbox’ tab. Under Booking.com Messages, Click on Contact us to reveal the phone number.
For more general info you can contact one of our main lines for help.
Got a specific financial question?
Call the dedicated phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.
Please note that our finance team is available during business hours, Monday to Friday only.
Thanks for your help.I had to call for support and told me that they have to add a setting so that I can change the base price.