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Charging a virtual credit card

Hi, 

I’m new to booking.com and have to charge a virtual credit card. But I have tried a few time and the card is declined.  How can I get my payment please?  thanks, Sue 


Profile picture for user barry.reilly.winnov.net b
11
BrookAve 1 year ago

 

Hi Sue

 

What payment service provider are you using  and how are you trying to do it?

 

is it a VCC issued by BdC?

Temporary changes for virtual credit card activation date (VCC)

 

How can I join Payments by Booking.com?


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox