B.
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Community Manager Introduction

Hey everyone!

My name is Sergei, I’m your Community manager and I’m here to help all the partners and B.com to build a strong community of professionals. 

I know that a lot of users may be really new to this format and may feel a bit lost at first, but I’m here to help you to learn how to navigate your community, how to find helpful information, share your experience and get inspired by others. 

I wish us all an incredible journey, let’s grow together!

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20 Replies

1
Garry Scott

Hi Sergei,

I am helping some friends in Solomon Islands who have limited marketing and IT knowledge with their Marovo Sea Lodge - I joined up to this yesterday and still can see how to excess the part to alter room ratees. I changed $500 AUD but it should be $500 SBD. Can you assist ? Regards Garry 

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3 months ago
1
Garry Scott

thanks fo your reply - i have decided to just put in the AUD equivalent - i thought i put in $90 per room per night but it shows $99 AUD - is that my mistake or is that your charge added on top ? 

 

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3 months ago
9
M Adamopoulou

Hi! Sergei, so nice to have you here...

Partner Community has been a great discovery for me...since I am not an expert in this fantastic travel industry. Your help will certainly be appreciated by all our partners...

Sergei, please introduce yourself, so we get to know you better.

Wish you all the best in this endless  journey!!!

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3 months ago
1
Adnan

Hi , Sergei and Ilaria ,My Name is Adnan the revenue manager at Coral Hotel, we have recently opened our brand new property in the Holy City of Karbala , Iraq ,and have already finished the first step of registration on booking.com on August 31st 2019, and since then we have been waiting for the extra net access to go live, and every time we check we get the same status 

Our gents are checking your property to help you create the best listing possible.

When complete, we'll send you a confirmation email, and you’ll be just moments away from going live on Booking.com.

I would appreciate if we can get some real time feedback about the status of our property or how long the property checking process should take.

 

Thank you

Adnan

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3 months ago
9
M Adamopoulou

Hi Adman and welcome to the Partner Community.

Hope your listing is approved as soon as possible.

Wish you a great start!!!

3 months ago
1
MOHAMMNAD HOSS…

HI , how can i change my property adress because i made a mistake in the beggining

3 months ago
9
M Adamopoulou

Dear Partner you have to send a message request through your Extranet inbox directly to booking.com.

Wish you all the best.

3 months ago
1
Уддин Тимур

Hi Everyone, my name is Timur, I am the owner of newly registered property at booking.com in Moscow, Russia. Our property located in a New building and has no registered postal adress yet. I have applied to Moscow office a week ago asking to conduct a video call or arrange a Company represetative visit to verify the property. Until now i did not get any feedback or reply, though I have heard thatbit takes 2 3 days in European countries to get the property verified. Is it the manner of how the Moscow office works or General practice?

Thanks 

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2 months ago
1
Veena Gunputh

I have registered Blue Pool Villa in Pereybere Mauritius but still no answer.

 

 

2 months ago
9
M Adamopoulou

Dear Partner you have to wait for your property to get verified...it might take a couple of weeks...

Wish you a great start.

2 months ago
1
KONSTANTINOS P…

Hello,

can you please tell me how we can add our experiences in Booking? We have made a request via bokun but we did not get a respond.

2 months ago
B.
Community Admin

Hi KOSTANTINOS! The page is dedicated to our guests, in case they wish to get an extra experience during their stay. If you wish to promote your tour, we kindly ask you to send a request thought the correct form. You will need to scroll all the way down that page, and click into:" Attractions help centre" and fill the contact us form. Good luck!

1 month ago
1
KONSTANTINOS P…

Hello, 

i keep getting this message

You’ve been mentioned by someone in their post in the Partner Community!

Click the link below to see what they had to say:

i click and i do not see anything new!

1 month ago
B.
Sergei - Commu…

Hi! Sometimes new notification emails are grouped together with the old ones. So you need to open all the emails of the chain and scroll down to the new ones.

1 month ago
1
Laura Fischer

Hello, Just signed up and it automatically listed my bed size as double.  how do i change it to Queen?  I think this is an important detail for a lot of people.  

12 days ago
B.
Community Admin

Dear Laura Fischer! Thanks for posting in the Community!

 

You can change the bed size under "Property" tab - "Room details" (also known as "Property layout"), click Edit under the room type name and make changes.

 

Best regards.

11 days ago