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Confirmation letter sent to place with no postal mail

Hi !

I own a country house that is located at a place where postal email will not be delivered. I have been running this business for many years by using my own site (, our Facebook page ( and Airbnb (

In order to register this property in a letter was sent to that address, but it will never be received.

I asked Booking support to send that letter to my home address, but I never received an answer.

The question is: how can I get the confirmation code for this property ?

Thanks in advance,



Why will the letter not be received? Can you not agree with the post office in the area to keep all your post?