confirmation of location



we just registered our holiday house in Spain and received message that a letter will be send to the location.

However, we are not in our holiday house till end of June, can we not give our home address in Belgium?

If not then nobody can see/book our house in the next 2 months?


2 Replies



Hi Sara,


Unfortunately no.


Are there no mail redirection services in Spain?


Some I have heard have simply contact erd the support team and managed to get verified by another method. I think for some it was a video call over whatsapp etc..


See below for contact info



Kind Regards



Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .


How To Guide :



How To Contact Booking.com:


If  urgent,  call the dedicated phone number* found in your extranet Inboxtab. Under Booking.com Messages, Click on Contact us to reveal the phone number.  

For more general info you can contact one of our main lines for help.


Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.



8 months ago
M Adamopoulou

Hi! Sara and welcome to the Partner Community.

BDC  needs to verify Property thats why they send letter in the location of the Property but as Barry said they can find a solution for you.

Please share some pictures of your beautifuly property.


7 months ago