Booking informed me yesterday that I had my first booking, but also said that the credit card used was invalidated and, unless it was remedied by the client, I could cancel .  Question: how and where do I go to candel that reservation.  Booking webpage does NOT make that clear at all.

Thanks for the help.


Isle of Wight …

Send a message to Booking.com via your Extranet

If you're set up for credit card payments, you'll get a lot of fake bookings and no-shows - look at my profile and scroll down the comments where I post about Payments by Booking.com .....


You find this booking in extranet and there you'll see an option to report invalid CC or cancel the booking..