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deleted standard rate…. ??

I wanted to update the standard rate or base rate — in different places it's labeled differently. apparently I've deleted it, and now the calendar doesn't show at all, and I have no idea how to get it back or create a new standard (base) rate. I can not believe it is such a complicated process with this service. man, airbnb is 100 times easier to figure out. 

3 Replies
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lawrence gaun

I created a new rate plan, however, am not able to adjust it per person as was possible with the default standard rate.

6 months ago
B.
Community Admin

Hi lawrence gaun, sorry to hear it is complicated compare to other OTA's. Since you have deleted the standard rate and you need to adjust the rate level occupancy but you don't have the options available in Extranet, the best way will be contacting our Customer support. Good luck!

6 months ago
1
lawrence gaun

thanks, yes, Pedro just called me from support.  very… interesting method that BDC has. something so fundamental on airbnb. however, Pedro did not re-install my 'standard' rate, instead just opened the occupancy pricing function for the new rate that I made myself. still, having to communicate with BDC by phone whenever we make a new rate — which the info here & elsewhere indeed encourages us to do — is quite counter-intuitive… 

6 months ago