1

Double booking on booking

 I have synced my calendar with airbnb, and had some days booked on airbnb, But then another booked on the same days on booking.com. How is that possible? what am I doing wrong.


8
Leandri Klopper

Hi Solra,

Thanks for the post.

Do you have a Channel Manager?

Keep well.

2 years ago
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Leahshunter

This happened to me the day booking.com extranet went down. It didn't occur to me, I would need to resync all the calendars, on all sites, after they came back up.

2 years ago
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Leandri Klopper

Hey there,

Ah no. Okay well Booking.com did say they will investigate invidual situations. Maybe send yours in for review and see if they can maybe assist you?

Best of luck!

2 years ago
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Leahshunter

Leandri, (What a beautiful name)

Luckily, he was a very nice young man. I explained a computer snafu had occurred I had not caught. It was Saturday night on Memorial Day weekend, so I offered to set him up in the front room, at the lowest price Airbnb would let me go $10 + $15 cleaning fee (he understood I was still going to have laundry to wash and furniture to move).

Thank you for the advice, Should this occur with a not-so-nice guest in the future, I'll know what to do.

2 years ago
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Leandri Klopper

Hi Leah!

Aww thanks, making me smile on a Friday.

I'm so so glad to hear that. Sometimes I love the industry we are in for those friendly people who just restore your faith in humanity.

Big pleasure! Hopefully there won't be a next time.

Have a stunning week!

2 years ago