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Double bookings

I have sync all my calendars and had several problems with Booking.com over the summer due to double bookings so eventaully closed the calendar  down for the summer to avoid it happening.  I use airbnb and homeaway and have all calendars synced and no problems with the other sites.  

I have checked that calendars are synced and opened up booking.com again as I do get most of my booking through them but I have got another booking for August next year which is the same dates as and airbnb booking that came in two weeks ago. 

I have tried to contact booking.com but not had a response and the number they give is impossible to get through on.  Any advice what I need or should do?

5 Replies
30 Views

10
M Adamopoulou

Hi Beryl and welcome to the Partner Community.

Unfortunately sync is not in real time and double bookings can occur.  You have to sync manually everytime you have a reservations to avoid double bookings!!!

Since you are listed in may platforms I think the only solution is a Channel Manager.

Wish you all the best.

 

1 month ago
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Beryl Evans

Thanks very much, I had no idea and don't remember seeing it anywhere when joining booking.com or syncing the calandar.  Good to know, thanks

+1
1 month ago
10
M Adamopoulou

Massive pleasure!!!

If you search in Partner Community  posts for double bookings you will find more posts about double bookings.

Take care!!!

1 month ago
8
Aaltje B.

My AirBnb people can't book direct. Also an option. Suits me fine. No problem.

 

Greetings,

Aaltje B. 

+1
1 month ago
10
M Adamopoulou

Whatever platform you decide to use and suits you better have in mind you have to read terms and conditions over and over again....

This Partner Community has very interesting and helpful posts...search around...

Wish you all guys a great day....

1 month ago