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Duplicate listing

Hi, I have just created an account to list my flat and received email from saying it is a duplicate listing. The flat was previously managed by a company for me and I have contacted them and asked to change the listing to my new account. I read that will be contacting me, however it has not happened yet.. is there a way to find out what is the status of changing the ownership of the listing and what I need to do to get it done. Thank you 

Natalya Gerasimenko

Thank you! This is the article I read.. I am just not sure how long does the process take place and if anyone had experience with it.. thank you again :) 

M Adamopoulou

Massive pleasure...hope you find  what you are looking for.

Wish you luck.